Terms of Service

Last updated: 3/15/2026

1. Acceptance of Terms

By accessing and using ReasonVoice services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

ReasonVoice provides AI-powered voice agent services that enable businesses to create, deploy, and manage intelligent voice interactions. Our services include:

  • Voice AI agent creation and customization
  • Real-time voice processing and response generation
  • Integration with CRM systems and third-party services
  • Analytics and reporting tools
  • API access for custom implementations
3. User Accounts and Registration

Account Creation

To use our services, you must create an account and provide accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials.

Account Responsibility

You are responsible for all activities that occur under your account and agree to notify us immediately of any unauthorized use of your account.

4. Acceptable Use Policy

You agree not to use our services for any unlawful or prohibited activities, including but not limited to:

  • Violating any applicable laws or regulations
  • Impersonating any person or entity
  • Transmitting spam, malware, or other harmful content
  • Attempting to gain unauthorized access to our systems
  • Using our services to harass, abuse, or harm others
  • Creating voice agents that spread misinformation or engage in deceptive practices
5. Intellectual Property Rights

Our Rights

ReasonVoice and its licensors own all rights, title, and interest in and to the service, including all intellectual property rights. You may not copy, modify, distribute, or create derivative works based on our service.

Your Content

You retain ownership of any content you provide to our service. By using our service, you grant us a license to use, process, and store your content as necessary to provide our services.

6. Payment and Billing

Fees

Use of certain features of our service may require payment of fees. All fees are non-refundable unless otherwise specified in your service agreement.

Billing

You agree to pay all fees associated with your use of our service. We may suspend or terminate your access if payment is not received when due.

7. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these terms by reference. By using our service, you consent to the collection and use of your information as described in our Privacy Policy.

8. Service Availability and Modifications

Availability

We strive to maintain high service availability but do not guarantee uninterrupted access. We may perform maintenance, updates, or modifications that temporarily affect service availability.

Modifications

We reserve the right to modify, suspend, or discontinue any aspect of our service at any time. We will provide reasonable notice of material changes when possible.

9. Limitation of Liability

To the maximum extent permitted by law, ReasonVoice shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of our service.

10. Indemnification

You agree to indemnify and hold harmless ReasonVoice and its affiliates, officers, agents, and employees from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your use of our service, your violation of these terms, or your violation of any rights of another.

11. Termination

Either party may terminate this agreement at any time. We may suspend or terminate your access to our service immediately, without prior notice, for any reason, including if we believe you have violated these terms.

Upon termination, your right to use our service will cease immediately, and we may delete your account and associated data in accordance with our data retention policies.

12. Governing Law and Dispute Resolution

These terms shall be governed by and construed in accordance with the laws of the jurisdiction in which ReasonVoice operates. Any disputes arising from these terms or your use of our service shall be resolved through binding arbitration or in the courts of competent jurisdiction.

13. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of material changes by posting the updated terms on our website and updating the "Last updated" date. Your continued use of our service after such changes constitutes acceptance of the new terms.

14. Contact Information

If you have any questions about these terms of service, please contact us at:

Email: legal@reasonvoice.com

Address: ReasonVoice Legal Team