Cookie Policy

Last updated: 3/15/2026

What Are Cookies

Cookies are small text files that are stored on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners. This policy explains how ReasonVoice uses cookies and similar technologies.

How We Use Cookies

We use cookies for several purposes to enhance your experience on our platform:

  • To keep you logged in to your account
  • To remember your preferences and settings
  • To analyze how our website is used and improve performance
  • To provide personalized content and recommendations
  • To ensure the security of our platform
Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility.

  • Authentication tokens to keep you logged in
  • Session cookies for secure browsing
  • Security cookies to prevent fraud

Functional Cookies

These cookies allow us to remember choices you make and provide enhanced features.

  • Language and region preferences
  • Theme and display settings
  • Recently viewed agents and configurations

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

  • Page views and user interactions
  • Performance metrics and error tracking
  • Usage patterns and feature adoption

Marketing Cookies

These cookies are used to track visitors across websites to display relevant advertisements.

  • Advertising campaign effectiveness
  • Personalized content recommendations
  • Social media integration
Third-Party Cookies

We may use third-party services that set their own cookies. These include:

  • Google Analytics: For website analytics and performance monitoring
  • Stripe: For secure payment processing
  • Intercom: For customer support chat functionality
  • OAuth Providers: For third-party authentication (Google, Microsoft, etc.)
Managing Your Cookie Preferences

Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

  • View what cookies are stored and delete them individually
  • Block third-party cookies
  • Block cookies from particular sites
  • Block all cookies from being set
  • Delete all cookies when you close your browser

Cookie Consent

When you first visit our website, you'll see a cookie consent banner. You can choose to:

  • Accept all cookies
  • Reject non-essential cookies
  • Customize your cookie preferences

Impact of Disabling Cookies

Please note that disabling cookies may affect the functionality of our website:

  • You may need to log in repeatedly
  • Your preferences and settings may not be saved
  • Some features may not work properly
  • The website may not display correctly
Cookie Retention

Session Cookies

These cookies are temporary and are deleted when you close your browser.

Persistent Cookies

These cookies remain on your device for a set period or until you delete them. Our persistent cookies typically expire after:

  • Authentication cookies: 30 days
  • Preference cookies: 1 year
  • Analytics cookies: 2 years
Updates to This Policy

We may update this cookie policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about our use of cookies, please contact us at:

Email: privacy@reasonvoice.com

Subject: Cookie Policy Inquiry